Insights

Since 2006, Network and Compass Plus have been working together to innovate and elevate digital commerce across Africa.

For banks and fintechs alike, the mandate is clear: protect customers, reduce financial crime, and meet growing regulatory expectations. But across the industry, that balance has quietly tipped too far toward prevention at any cost.

Used well, rewards can support stronger engagement, increase retention and add more value to credit portfolios. Here are five ways they can help.

New platform empowers banks, processors, and PSPs to outpace fraudsters with proactive, scalable, and adaptive protection.

As FIs race to offer the latest and most innovative credit models to market, the temptation is to keep adding new products. The real question they should be asking themselves is whether each product is strengthening the portfolio - or quietly weakening it.

If these warning signs feel familiar, it’s a signal that incremental fixes are no longer enough. At that point, modernising the payments platform isn’t a technology upgrade - it’s a strategic necessity.

Faced with such staggering figures, it’s easy to understand why financial institutions are tightening fraud controls. Yet in their efforts to protect customers, many are discovering an unintended consequence: overly rigid fraud systems that block genuine transactions and frustrate legitimate users.