Customer experiences

Case study
Xalq Bank case study: Digital transformation of its banking operations
With its incumbent system no longer able to meet its objectives, Xalq Bank knew it needed a complete infrastructure transformation in order to be able to maintain its leading position in the market, streamline costs, automate key business processes and improve the customer experience, in terms of offering new digital banking products.
Case study
Klarna Group: Implementing a flexible system to future-proof business and aid global expansion
Klarna required a flexible and customisable third-party solution to replace its in-house platform that would enable easy system development, the ability to create new products quickly and grow the business on a global scale.
Case study
IT Consultants Limited: Advanced electronic payment services in an emerging economy
When IT Consultants Limited’s business began to grow and mature, and its existing system was only able to cope with a relatively small volume of transactions, it decided a solution that was scalable and future-proof was essential.
Case study
Liberty Bank: Controlling card issuance for an ever-growing client base
For Liberty Bank (formerly the People’s Bank of Georgia) to integrate into the global economic system, it decided it that all local cards needed to be replaced with Visa cards and that an in-house processing centre was required to give it complete control over card issuance.
Case study
City Bank: Staying one step ahead of the Bangladesh banking market with new processing centre
When City Bank’s existing software solution could no longer meet the growing requirements and volumes of bank’s business, it needed an in-house processing centre scalable for future growth.
Success story
Quipu: Global banking success across 11 time zones with Compass Plus Technologies solutions
IPC required a system that would be able to power Quipu - a technologically efficient, fault-tolerant, profitable card business capable of running without idle time to support a bank group with locations in 11 time zones across a number of regions.
Case study
TDB: Step by step to leadership in business
To increase the bank’s position in the market and attain Visa Principal Member status, the Trade and Development Bank of Mongolia (TDBM) required a new card management system as part of the implementation of its processing centre in a short timeframe.
Case study
GPC: Implementing TranzAxis to expand its offering to Latin America and the Caribbean
When GPC decided to expand their transaction processing portfolio, from issuing prepaid cards to offering comprehensive issuing and acquiring services, it knew that simply upgrading its current system to accommodate these new requirements wouldn't support their strategy for future growth.
Success story
Quipu (Latin America): Providing financial services in a challenging region
With the adoption of the EMV standard in Latin America, Quipu recognised the benefits that the technology would bring to its customers and set about migrating its banks in Latin America to the standard with help from Compass Plus.
Case study
AGRIBANK: Driving advanced electronic payment services in an emerging economy
To support the rapid development of its retail banking business, enable the diversification of its services, and keep up with technological advances, AGRIBANK decided it needed to completely overhaul its IT infrastructure.