Customer experiences

The bank needed a scalable, reliable and trusted solution that could service large volumes of transactions, as well as a vendor that could provide the support required.

When IT Consultants Limited’s business began to grow and mature, and its existing system was only able to cope with a relatively small volume of transactions, it decided a solution that was scalable and future-proof was essential.

When City Bank’s existing software solution could no longer meet the growing requirements and volumes of bank’s business, it needed an in-house processing centre scalable for future growth.

To increase the bank’s position in the market and attain Visa Principal Member status, the Trade and Development Bank of Mongolia (TDBM) required a new card management system as part of the implementation of its processing centre in a short timeframe.

With the adoption of the EMV standard in Latin America, Quipu recognised the benefits that the technology would bring to its customers and set about migrating its banks in Latin America to the standard with help from Compass Plus.

To support the rapid development of its retail banking business, enable the diversification of its services, and keep up with technological advances, AGRIBANK decided it needed to completely overhaul its IT infrastructure.