Network International
Implementation
The Compass Plus Technologies team performed various tasks, including some serious modifications of its existing products, in order to accommodate all requirements of Network International:
- Development of new revolving credit card module for both private and business customers
- Implementation of installments scheme and debt collection module
- Design and implementation of rewards program
Impact
- Streamlined migration process in order to keep up with business growth
- Impressive cost savings
- Improved customer satisfaction
- Reduced time-to-market for many of its established products and services
- New services added to its portfolio
Strengthening the relationship
Network International’s rapid business growth during the project implementation meant that the processor had to work simultaneously on two systems. The support from Compass Plus Technologies enabled Network International’s team to not only master the migration process, but streamline it to keep up with the company’s continuous expansion. Since the migration, the processor has benefitted from cost savings as well as increased customer satisfaction by adding to its portfolio and reducing time-to-market for products and services.
“Since 2006, Compass Plus Technologies has been our trusted partner across all markets in which we operate,” said Paul Edwards, Former Executive Chairman. “As the leading payment processing company in the Middle East and Africa, we are keen to develop long-term strategic partnerships with leaders in other sectors of the industry; as such relationships are mutually beneficial and enhance the industry as a whole.”