Reports

As consumer lives have become busier and digital access has improved in the last couple of years, a new trend has begun to emerge towards rebundling products and services again. The rising stars (and perhaps even the drivers for this change) are super apps. As aggregators of products and services, consumers see an advantage in super apps, since they offer ease, convenience and the chance to receive more personalised services and offers. The question is: will this be another trend that unravels in a few years’ time, or are super apps here to stay?

Remote working is not a new trend and, here at Compass Plus Technologies, we want to assure you that we have many, many years’ experience of delivering successful projects remotely – regardless of your size or geography, we’ve got you covered.

During the first half of 2021, Compass Plus Technologies conducted a two-part survey to delve into how UK consumer habits have changed in payments and banking. Participants were asked questions relating to the way they make payments, the security of various payment methods, emerging trends, their current banking habits, and the way their behaviours are likely to change in the future.

This paper examines the integral role that payments will plat in this new landscape; discussing its pivotal function in building trust and loyalty to differentiate and gain a competitive advantage. It also explores how payment systems are uniquely placed to drive new revenue based services: and how their reengineering and customisation can unlock new profitability through improved efficiency, increased performance and optimisation of resources.

This paper demonstrates that while there is no 'one size fits all' approach to the implementation of mobile banking services, there are critical strategic considerations and guidelines that will underpin a successful mobile strategy.

This paper explains what an FI should look at when measuring system performance and how best to leverage this data to make an informed decision when reviewing software vendors.

This paper examines how fraud happens by looking at the various types that are prevalent today, the hidden costs, and how a multi-layered approach to fraud management can combat the constantly changing threats from fraudsters.