Reports

White paper
The rise of the payments super app – a fad, or the future?
As consumer lives have become busier and digital access has improved in the last couple of years, a new trend has begun to emerge towards rebundling products and services again. The rising stars (and perhaps even the drivers for this change) are super apps. As aggregators of products and services, consumers see an advantage in super apps, since they offer ease, convenience and the chance to receive more personalised services and offers. The question is: will this be another trend that unravels in a few years’ time, or are super apps here to stay?
Expert review
PayX deep dives into Open Development Payment Platforms with an independent study into TranzAxis
A report from Compass Plus and internationally renowned payment specialists PayX takes a deep dive into TranzAxis, the Open Development Payments Platform from Compass Plus.
White paper
Optimising payment platforms for profitability & commercial success
This paper examines the integral role that payments will plat in this new landscape; discussing its pivotal function in building trust and loyalty to differentiate and gain a competitive advantage. It also explores how payment systems are uniquely placed to drive new revenue based services: and how their reengineering and customisation can unlock new profitability through improved efficiency, increased performance and optimisation of resources.
White paper
Mobile banking: One size doesn't fit all
This paper demonstrates that while there is no 'one size fits all' approach to the implementation of mobile banking services, there are critical strategic considerations and guidelines that will underpin a successful mobile strategy.
White paper
Measuring system performance
This paper explains what an FI should look at when measuring system performance and how best to leverage this data to make an informed decision when reviewing software vendors.
White paper
The rise and fall of a fraudulent transaction
This paper examines how fraud happens by looking at the various types that are prevalent today, the hidden costs, and how a multi-layered approach to fraud management can combat the constantly changing threats from fraudsters.