Viewpoints

Anatoly Kaptsan, VP & Chief R&D Officer at Compass Plus Technologies discusses the concept of omnichannel banking. Omnichannel is something that the industry has been discussing for years, but, particularly in banking, a true omnichannel experience is still a rare, almost mythical phenomenon.

We asked Bethan Cowper, AVP, Market Development & Business Support at Compass Plus, to give an insight into why we commissioned an in depth report into our open development payments platform, TranzAxis, with internationally renowned payments specialists, PayX.

Scott Lane, Business Development Director at MobiCash, speaks about how the demand for more seamless digital interactions is driving the payments super app trend.

We humans are creatures of habit. It is said to take just 21 days for a repeated task to become a habit. The past few months we have found ourselves with more time to create great habits to take forward with us into the future.

2020 has undoubtedly seen the acceleration of digital payments globally and, alongside this, the need to ensure that your payments system can handle not only this shift, but also the unknown, has become even more relevant – writes Alexey Osipov, EVP & Managing Director, MEA at Compass Plus Technologies.

Did you know that the average weight of a plastic card is 5 grams and by the beginning of 2020, 5.6 billion payment cards were issued worldwide - the total weight of which was 28 million kilograms.

Anatoly Kaptsan, Chief Software Architect, discusses the capabilities fintechs should look for when designing or buying a payments platform and how the choice of how they implement their platform today – whether to build, buy or a combination of the two - will affect the future of their business (page 31).

We asked Gary Dunsmore, Projects Director at Compass Plus, to answer some questions on how Compass Plus are managing projects remotely through the global pandemic. Gary covers everything from interrupted zoom calls to projects going live during these strange times.

Maria Nottingham, EVP, discusses how, in 2020, any system fundamental to, and at the heart of an FI's business, has to be technologically capable and have unrivalled future-proof interconnectivity, natively ingrained into the very nature of the underlying platform (pages 16-18).

When a bank, payment service provider or Fintech assesses their technological requirements, it is safe to assume that these will be completely different.