Viewpoints

Blog
Compass Plus survey finds over 60s increasingly rely on card payments
A recent survey into consumer expectations of the payments market conducted by Compass Plus has revealed that the generation of consumers over 60 is increasingly relying on card as their primary payment method.
Article
Know your audience: why age matters in banking
Bethan Cowper, AVP, Market Development & Business Support, discusses why age matters when analysing consumer banking behaviour.
Blog
UK: Half of all debit transactions are contactless
This week, UK Finance reported that in July half of all debit card transactions were contactless, accounting for 647 million taps – a major milestone in the technology’s timeline.
Blog
Digital banking: security and convenience are top priorities for Europe
A recent Mastercard survey has revealed that digital banking is the number one preference for European consumers’ daily banking needs.
Blog
Are banks ready for digital transformation?
The banking industry is undergoing major changes. Customer expectations are higher than ever, competitive Fintech startups are growing and new regulations are emerging. In the world of shared services and connected economies, how do financial organisations battle this storm?
Blog
Contactless fraud in Denmark
With fraudsters looking for fresh ways to exploit consumers as the adoption of digital payments continues to increase globally, The European Fraud Report has revealed that Denmark has been named as Europe’s frontrunner for fraud that occurs after a card has been lost or stolen.
Blog
Happy Birthday to the ATM!
Back in 1967, the world’s first ATM was opened to the public. The machine was set up at Barclays bank branch in North London. From that point in time, people no longer had to rely on bank branches - which often closed early - to access their money.
Blog
E-commerce on the rise in the Philippines
The Philippines remains a mainly cash-based society, however efforts from the Philippine government and the Bangko Sentral ng Pilipinas (BSP), the country’s central bank, mean that cash is being challenged by the rapid growth of e-commerce.
Blog
Cash use still prevalent in the UK
Research by UK Finance suggests that despite debit card payments overtaking cash payments, cash still remains the second most frequently used payment method in the UK.
Blog
Open Banking – one year on…
A recent survey from Censuswide has revealed that, a year after its launch in the UK, consumers are still unaware of what Open Banking is - two-thirds of the 2,000 British consumers surveyed said they have never heard of Open Banking, while 20% had heard of it but could not explain it.