Open Banking – one year on…
A recent survey from Censuswide has revealed that, a year after its launch in the UK, consumers are still unaware of what Open Banking is - two-thirds of the 2,000 British consumers surveyed said they have never heard of Open Banking, while 20% had heard of it but could not explain it.
Utilising the ATM to enhance customer experience
Despite the growth in the number of non-cash transactions in recent years, cash remains the most frequently used payment method in the US. Boris Demin, Vice President & Managing Director, Americas at Compass Plus Technologies, discusses how FIs can utilise the ATM to enhance customer experience.