ATM acquiring service

Our ATM acquiring service provides banks and ATM deployers with the ability to offer more than a traditional self-service experience. On top of the complete set of conventional features, our service can be customized to allow you to truly differentiate your offering by creating an unlimited number of user-defined transactions to enable value-added services, and get more out of your terminal network.

Provide your customers with low and no touch banking experiences through cardless transactions; issue virtual prepaid cards; dispense multiple currencies and alternative media (tickets, vouchers, etc.); offer Dynamic Currency Conversion (DCC); and more. Banks can also offer cash recycling and deposits and give customers access to an entire range of banking services, akin to internet and mobile banking; from making payments to applying for new products, withdrawing emergency cash or sending funds to peers using cash by code.

Our service provides you with the ability to effectively manage and monitor your self-service fleet, enabling your team to efficiently manage your network and quickly react to issues to ensure increased operational uptime. Our ATM acquiring service offers secure key management.

Gain increased visibility over your network with secure, remote, 24/7 monitoring to track system health, performance and load. Access to real-time ATM network status updates helps to identify and troubleshoot problems, whilst our notification system immediately alerts you to any performance issues or cash shortages.

With our service, fee structures can be implemented to fit your business model - whether you are managing ATMs and kiosks in a single-institution or multi-institution environment. Whilst our service comes with a set of off-the-shelf fee structures, our advanced tools allow you to customise your pricing to meet your business requirements. You can look at your pricing strategy at a granular level, pricing not only every service, but also taking into consideration all attributes that define customer segments, whether pre-set or custom. For deployers who install ATMs at merchants and sub-merchants, complex fee structures can be created and managed, whilst, in a PaaS model, our inheritance tools enable prices to be set up and adjusted in a matter of minutes - quickly, easily and with complete vendor independence.

This value-added service supports the instant issuance of ready-to-use virtual cards via an ATM or self-service kiosk, and the issuance of physical cards at kiosks. Not only does it provide an exclusive customer experience, as the customer can immediately receive their card and PIN, but it also reduces risk and associated costs, and increases activation rates, card use and loyalty.