Merchant acquiring services

Our merchant acquiring service covers the entire merchant lifecycle, from onboarding to settlement and payout. It gives you the ability to create tailored and attractive propositions to your merchants regardless of size, type, or industry. Whether you work with merchants directly or via a network of partners, our processing platform has unrivalled configuration capabilities and incorporates the creation and management of complex and unique merchant hierarchies with unlimited layers.

New merchant segments can be created based on existing ones by inheriting and subsequently extending, restricting and/or redefining their parameters. This approach enables the quick set up of new merchant groups, so you can be as reactive and proactive as you want in order to retain your competitive advantage and better cater for the market.

To meet the needs of merchants of any size and type, from tradesman to global and multi-national retailers, and enable them to accept payments anytime, anywhere, our merchant acquiring service can support all types of transactions, payment methods (from international and local cards to xPays and Open Banking), as well as any device or channel, and has the ability to quickly integrate with any payment network.

The service offers unlimited capabilities for multi-currency, multi-product, multi-institution and multi-language enabling the easy management of merchant portfolios across multiple geographies with a single view. Our DCC option enables your merchants to offer greater customer choice and transparency when making transactions.

Whether you require an out-of-the-box set of fees and charges, or something truly differentiating, our merchant acquiring service can fit your needs. With the most advanced tools in the market for setting up and managing complex fee structures, our service ensures you can price competitively for each of your market segments and ultimately enhance revenue streams by tapping into micro-segments or working with partner networks. On top of a standard set of acquiring fees, our service offers fixed, interchange+ and interchange++, as well as a multitude of additional fee calculation options. These include fixed fees that can be assigned to every single attribute (or combination thereof) available in the system, down to terminal location or merchant tax status; various service charges, such as set up of value-added services and activation/deactivation; dynamic fee and charge calculations based on, for example, transaction volumes, turnover, acquirer promotions; event-based calculations, including inactivity and sudden volume increases; as well as rules for applying multiple (chain) fees. We can also work with you to define merchant attributes unique-to-you and create tailored fee calculation algorithms. Coupled with inheritance tools, in PaaS mode, prices can be set up and adjusted in a matter of minutes - quickly, easily and with complete vendor independence.

Using multiple layers of prevention and detection, our merchant acquiring service enables you to be proactive against malicious attacks and respond quickly to new fraud schemes. Our service has a set of off-the-shelf risk rules, including those to ensure you are compliant with international payment networks and other regulatory bodies at all times. Risk rules can be customised to suit your business requirements by adapting existing rules or by working with us to develop your own. This flexible approach will help you reduce fraud losses and significantly lower chargeback volumes.

In the age of connectivity and integration, we offer an API-first approach to providing processing services, harnessing the power of our third-generation payments platform, TranzAxis. Our extensive and well-documented APIs ensure ease of integration into your broader payments ecosystem, helping you create unrivalled, tailored and enriched merchant experiences.